We will ship to APO/FPO addresses via US Postal Service Priority Mail. Orders placed by 3:00 PM CST will be shipped the next business day. Choose APO/FPO Shipping option at checkout. Currently, USPS cannot track APO/FPO packages.
We will ship to international locations via UPS Worldwide Services. Your local government may charge you a duty tax when your package arrives. HomebrewProShoppe.com goes to the UPS server with your package weight and returns the prices for the shipping options. Orders placed by 3:00 PM CST will leave the same business day. You will receive a shipping confirmation from UPS with a tracking number link.
We will repair or replace any item damaged in transit. (Exception: We are unable to guarantee any glassware contained in your order...UPS & FEDEX refuse to guarantee glass, therefore we cannot accept responsibility for broken glass of any kind.)
1. Hold all broken items and all packaging for 10 business days. UPS or FEDEX may contact you for an inspection.
2. Contact us by phone or email within one business day for a replacement. We will need your name and purchase number.
Money Back Guarantee
Unused or defective merchandise may be returned within 30 days of purchase for a full refund less shipping. (Exception: We are unable to guarantee any glassware contained in your order...UPS & FEDEX refuse to guarantee glass, therefore we cannot accept responsibility for broken glass of any kind.)
1. Contact us with your name and Order Number. We will give you a Return Merchandise Authorization (RMA) number.
2. Write your RMA number on your shipping label.
3. Send to our address: Homebrew Pro Shoppe, Inc.
2061 E. Santa Fe Street
Olathe, KS 66062